Steve Reeder
Director of Marketing
Security is one of the many features that a self-storage operator has to take into consideration, but adopting security measures that go above and beyond your base responsibilities is becoming a requirement.
Security is one of the many features that a self-storage operator has to take into consideration. In most cases, taking reasonable steps to ensure your facility is secure satisfies the obligations you have to keep your customers’ belongings secure. In this day and age, adopting security measures that go above and beyond your base responsibility as a self-storage operator is becoming a requirement. After all, proper security measures are one of the most important aspects of the tenant decision-making process. But how does a self-storage owner or operator provide tenants with the peace of mind that their possessions are protected? An extra layer of individual door security can distinguish your facility and provide an effective visual deterrent, resulting in greater customer confidence.
There are more self-storage facilities in the United States than there are McDonald's restaurants - self-storage is a buyers' market. In the past, most self-storage businesses would overlook the extra layer of individual door security for fear of the price tag. However, in a market as competitive as self-storage, the improved customer confidence provided by individualized door security is an investment opportunity you can’t afford to pass up. Enhanced customer confidence leads to both improved customer acquisition and retention, given that prospective tenants are more likely to select a highly secured facility and existing tenants have come to expect a best-in-class experience while on site.
The recent technological advancements in access control technology have made individual door security easily obtainable and simple to install. This surge in technology has provided self-storage owners and operators with a rare opportunity to use security upgrades as a means to improve customer retention, acquisition, and their bottom line.
Self-storage businesses interested in upgrading to individualized door security should look to the experts—their current access control vendor and/or a trusted dealer. Your security vendor should be able to clearly explain the benefits of their door security solutions so you can pass this information on to prospective customers, making it easy for you to advertise yourself as a top-notch facility. Offering a wide range of individual door security options shows potential tenants that you’re committed to providing the best security available to protect their belongings.
Individualized door security is quickly becoming the new industry standard, and facilities that do not take advantage of the opportunity to implement it when it’s so readily available will quickly become obsolete. In such a competitive marketplace, failure to deliver a security solution that improves customer confidence could be the differentiator that will ultimately cost you valuable rentals.
Contact PTI to have one of our experts walk you through all the available solutions for your self-storage needs.
Director of Marketing
Marketing Specialist