Knowledgebase
PTI Knowledge Base Library
PTI Security Systems™ has assembled the following resources to assist you with proper maintaining, configuring and trouble shooting your equipment. If you cannot find the product you are searching for, we recommend you use the button below to visit our Knowledge Base Archive or contact our live support team.
Access Control
PTI Security Systems™ current access control system incorporates the latest cloud-based software with highly durable, advanced hardware components to create a convenient tenant experience while ensuring your facility is always secure. Click the links below to learn more about how an access control system works together and view detailed information on individual components.
Keypads
PTI Security Systems™ act as the front lines for your access control system. Backed by more than 40 years of innovation and experience, PTI Keypads allow owners and operators to automate access management and are customized to fit the unique needs of your self-storage facility. Click the links below for detailed information on PTI's full range of keypads.
VP
Door Security
PTI Security Systems™ provides a variety of individual unit security solutions depending on desired security capabilities and tenant access experiences. Click the links below for detailed information on PTI's solutions for strengthening your door security.
Mobile Applications
PTI Security Systems™ offers both tenant-facing and operator-facing apps to expand access control capabilities. Whether you’re looking to enhance customer convenience or looking to increase employee productivity, PTI's mobile solutions are here to expand your access control capabilities. Click the links below to learn more about our various smartphone apps.
StorSynx
- storsynx-qs-guide(PDF, 3 MB)
Misc
Misc
- Wireless 485 Modem Set Installation & Troubleshooting Manual(PDF, 168 KB)
- Remote Power Supply Installation Manual(PDF, 161 KB)
- PTI Complete Access Control System Overview(PDF, 804 KB)
- Multiplexer Sporadic Activity Troubleshooting.doc(PDF, 205 KB)
- Switch Settings for US Robotics Sportster 33(PDF, 163 KB)