PTI Security Systems - Help Center
Experience Award-Winning Live Support
As self-storage facilities increasingly rely on technology, the risk of technical issues grows. At PTI Security Systems™, we understand how these challenges can impact your operations and bottom line. That’s why we offer dedicated live support to ensure minimal downtime and help you get back on track quickly.
Our expert technical support team is available to assist you with any issues you may encounter. Simply reach out to our AWARD-WINNING LIVE SUPPORT team, based in North America, and one of our specialists will be ready to guide you through a solution.
Contact PTI Support
LIVE SUPPORT PHONE: 866.240.7602
LIVE SUPPORT HOURS:
Monday- Friday, 10:00 AM – 7:00 PM EST
When calling, please have your support PIN ready. If you need assistance locating your PIN, contact your PTI representative. We're here to help you keep your systems running smoothly with minimal disruption.
“It’s absolutely awesome that PTI is doing live support! I’ve needed support recently, and it had been difficult to get through, but the live support is a wonderful improvement.”
Dave Robertson - Bay Self Storage