How Can We Help?

PTI Security Systems™ is committed to providing you rapid and complete responses to your inquries.  To expedite the response rate even further, we recommend you click on the the appropriate button based on the nature of your question.

PTI Help Center

Our self-storage experts are here to help. Click the link below to read FAQ's, begin a return, or begin a ticket.

Product Returns

Click the link below to begin your return process. Be sure to have your company's account information in order to log in or create a new account.

Product Return Policy

To see if your product qualifies for a return, please verify it meets the requirements outlined in our Product Return Policy by clicking the link below.

General Contact Information

United States

1000 Cobb Place Blvd
Suite 100
Kennesaw, GA 30144
Phone: 480-257-2600
Phone: 800-331-6224
Hours of Operation: 8:00 AM – 5:00 PM Mountain Time (MST)

Australia, New Zealand, Asia

Sales: +61 1300 798 860
Sales Email:

Support: +61 1300 159 473
Australasia Support Email:

Operations Email:


Unit 3
57 Windsor Avenue
London SW19 2RR
Phone: +44 208 540 2713

LatAm & Caribbean

Phone: 800-331-6224

Contact the PTI Sales Team!
For Support: Call 866.240.7602 (M-F; 10-7EST)

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